Description of a Systemic Organizational Intervention in an Indigenous Artisan Cooperative in Hueyapan, Puebla

Abstract

Objective: Describing the case of a systemic organizational intervention in an artisan cooperative in Hueyapan, Puebla, integrated by women. Methodology: The viable system model was employed to diagnose, while the soft systems methodology was used to collect and process data obtained through ethnographic research. Results: The reality of organizations demands adopting a complex and multidisciplinary approach to go beyond the initial reason for consultation. This implies perceiving the organization as an integrated whole to identify systemic problems while addressing unforeseen events. Value: sharing the experience of systemic intervention for future research in similar contexts. Limitations: Relating the systemic organizational intervention contributes to providing background for practical cases and cannot be taken as a generalization. Conclusions: Contrary to reductionist approach, is preferable adopting a horizontal and transdisciplinary approach with a medium- to long-term commitment and avoid the underestimation of the challenge of creating collaborative knowledge through the integration of theory and practice.